Reference
Feature reference
Switch features in HQ → Settings → Features. A feature works only when its switch is on, everything it needs is on, and it's available for the business.
| Key | Name | Default | Needs | Scope | Shows up in |
|---|---|---|---|---|---|
resolve | Resolve conversations | On | – | Business | Inbox status, Resolved tab, analytics |
verify | Verified clients | On | – | Business | Chat header, Membership, Settings |
levels | Client levels | Off | verify | Business | Membership, chat header ring |
coins | Client coins | On | verify | Business | Chat header, Membership, games |
hotPotato | Hot Potato | Off | coins | Business | Verified group, Games & more |
highCard | High Card | Off | verify | Business | Verified group, Games & more |
leaderboard | Leaderboard | Off | verify | Business | Verified group bar, Games & more → Board |
groups | Community groups | On | – | Business | Chat list |
channels | Channels | On | – | Business | Chat list |
calls | Voice calls | Off | – | Business | Chat headers, Chat info, group menus |
apps | Apps | On | – | Business | Chat header, Membership, Verified group |
ai | AI assistant | Off | – | Workspace | HQ → Bots, HQ chat |
payments | Payments | Off | ai | Workspace | HQ → Payments, photo readings |
#Settings per feature
| Feature | Setting | Values |
|---|---|---|
levels | VIP at level | 2–100 (default 10) |
hotPotato | Tables | Any of free, 5, 20, 100 (at least one) |
hotPotato | House cut | 0–25% (default 5%) |
highCard | House cut | 0–25% (default 5%) |
leaderboard | Starts fresh every | Day, week (default), month |
calls | Who can call whom, voice rooms, room size, talking at once | See Voice calls |
#Bundles
| Bundle | Sets on | Sets off |
|---|---|---|
| Support | – | verify, levels, coins, hotPotato, highCard, leaderboard, groups, channels |
| Community | verify, groups, channels, levels | coins, hotPotato, highCard, leaderboard |
| Club | Community + coins, leaderboard, hotPotato, highCard | – |
Bundles never touch resolve, calls, apps, ai or payments.
#Mount points
Blocks and apps choose where they show:
| Mount | Where |
|---|---|
header | Under the chat header in the client's support chat |
membership | In the Membership hub |
verifiedGroup | At the top of the Verified group (apps: its Apps page) |
hub | The Games & more page (blocks only), and the group's bar while live |